Sunday, 31 May 2009

Unit 29 P5 D2

The impact of organisational policies on diagnosis and repair

Click here to download the helper sheet

Wednesday, 6 May 2009

Unit 29 P2

Describe the use of two hardware and two software tools to troubleshoot complex IT problems

http://www.4shared.com/file/103782121/31f9251f/P2_sheet.html